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EA ForwardAn initiative by Learnova

The modern executive assistant

The EA role is changing.Stay ahead of it.

AI, digital tools and shifting executive expectations are reshaping the Executive Assistant profession. Explore practical programmes designed to help EAs work smarter, think strategically and increase their impact.

Specialist programmes for Executive Assistants, PAs and business support professionals worldwide.

Operated by Learnova Limited

A Global EA Community

EAs from leading organisations have joined our programmes.

Our programmes bring together Executive Assistants and business support professionals from organisations across industries and regions.

Adobe
Deloitte
Johnson & Johnson
BT plc
Citi Group
Coca-Cola
FIFA
Mastercard

Selected organisations represented by previous participants.

What's changing

The role has moved beyond traditional support.

The fundamentals of executive support still matter. Increasingly, however, EAs are expected to anticipate priorities, work across functions, understand technology, improve workflows and contribute at a more strategic level.

AI & automation

Use AI to accelerate research, communication, meeting preparation, documentation and repetitive workflows.

Strategic partnership

Move beyond task execution by developing foresight, business awareness and stronger decision support.

Digital productivity

Build smarter systems around email, calendars, meetings, documents, research and executive workflows.

Leadership & influence

Strengthen communication, executive presence, stakeholder management and your contribution across the organisation.

Built for the modern EA

Skills for where the profession is going.

01

AI for Executive Assistants

Practical AI skills designed around the real work Executive Assistants perform every day - from communication and research to meeting preparation, travel, documentation and workflow automation.

Example topics

  • ChatGPT for EAs
  • Claude for EAs
  • Perplexity
  • AI Prompting
  • Email & Inbox Management
  • Meeting & Research Workflows
  • AI Automation
  • AI Agents
02

Copilot, Gemini & Digital Workflows

Learn how emerging workplace AI fits into the tools EAs already use - reducing repetitive work and improving how information, meetings, documents and executive support workflows are managed.

Example topics

  • Microsoft Copilot for EAs
  • Google Gemini for EAs
  • Outlook & Gmail
  • Teams & Meet
  • Word, Excel, Docs & Sheets
  • AI Agents
03

EA Leadership & Strategic Partnership

Develop the commercial awareness, leadership capability and executive presence needed to move from excellent support to trusted strategic partnership.

Example topics

  • Strategic EA Leadership
  • Executive Presence
  • Business Acumen
  • Stakeholder Management
  • Trusted Advisor Skills
  • Career Progression
  • HR & Finance

More than new tools

Become more valuable in the room.

The objective isn't to learn another platform. It's to increase the value you bring to your executive, your team and your organisation.

Work smarter

Reduce time spent on repetitive administrative work.

Think ahead

Move from responding to requests toward anticipating what comes next.

Communicate better

Turn information into clear, executive-ready outputs.

Understand the business

Build the commercial awareness required to contribute beyond traditional EA responsibilities.

Lead with confidence

Strengthen executive presence and your ability to influence stakeholders.

Stay relevant

Develop skills aligned with the changing expectations of the EA profession.

Our position on AI

AI can make a great EA even more capable.

Used well, it should make a great EA more capable.

The opportunity isn't to replace the judgement, context and relationships that make an exceptional EA valuable. It's to remove friction from repetitive work and create more capacity for better preparation, stronger communication and more proactive support.

Featured training areas

Programmes tailored for the modern EA.

AI & productivity

AI Excellence for Executive Assistants

Build practical AI-enabled workflows around communication, research, meetings, travel and everyday executive support.

Workplace AI

Copilot & Gemini for Executive Assistants

Apply Microsoft and Google AI tools to real EA workflows across email, meetings, documents and productivity.

Leadership

Global Executive Assistant Leadership

Develop strategic thinking, business acumen, executive presence and leadership capability for the next stage of your EA career.

How the programmes work

Designed for practical application.

Small cohorts

Designed for interaction, discussion and role-specific questions.

Live demonstrations

See workflows built and tested during the session.

Practical resources

Take away prompts, frameworks, templates and approaches you can use at work.

Experienced specialists

Learn from practitioners who understand the EA profession and the technology being taught.

Peer learning

Compare approaches with EAs from other organisations.

Hands-on workshops, interactive learning, case studies, Q&A and peer networking - rather than purely lecture-based instruction.

Who it's for

Built for ambitious business support professionals.

Whether you're looking to master new technology, strengthen your strategic contribution or prepare for the next stage of your career, the focus is the same: practical capability you can take back to work.

Executive Assistants

Senior EAs

Personal Assistants

Executive Business Partners

Administrative Business Partners

Office Managers

Executive Office Professionals

EA Team Leads

Administrative Professionals

Your peers

Learn with people who understand the role.

The challenges of supporting senior leaders are hard to understand from the outside. Our programmes bring together professionals doing similar work across different organisations, industries and regions - space to compare approaches, ask practical questions and learn from one another.

20–30

Participants per cohort

Global

Participant groups

Live

Interactive delivery

Practical

Tools & frameworks

Testimonials

What your peers are saying.

The focus on practical AI workflows was exactly what I needed. I've already automated several research tasks that used to take me hours.

Sarah J.

Executive Assistant

Citi Group

Moving from a reactive to a strategic mindset is a journey, and this programme provided the concrete frameworks to make that transition.

David M.

Senior Executive Assistant

ServiceNow

Invaluable insights into how the modern EA role is evolving. The peer networking alone was worth the investment.

Elena R.

Executive Business Partner

F. Hoffmann-La Roche

Questions

Frequently asked questions

Programmes focus on areas affecting the modern Executive Assistant role, including AI, workplace technology, productivity, leadership, strategic partnership and career development.

Behind the programmes

Powered by Learnova.

An initiative by Learnova is an Executive Assistant-focused initiative operated by Learnova Limited, a UK-based provider of specialist professional masterclasses and knowledge-sharing programmes.

Learnova works with practitioners and subject-matter experts to deliver focused programmes across specialist professional disciplines.

Registered office

Learnova Limited

71–75 Shelton Street

Covent Garden

London WC2H 9JQ

United Kingdom

Ready to see what's next?

Explore upcoming programmes created for Executive Assistants and business support professionals building stronger technology, productivity and leadership capabilities.

Programme details, schedules and registration are available on Learnova.io.